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Описание вакансии
Текст:
TL;DR
Mobility Specialist (US Relocation and Immigration Operations): Managing end-to-end domestic and international relocations for the US employee population with an accent on mobility policy administration, vendor oversight, and employee support. Focus on resolving complex move cases, improving mobility programs and tracking systems, and analyzing costs and performance metrics.
Location: AMER; Houston; New York
Salary: $80,000–$150,000 USD base salary per year, plus potential bonus, equity, and/or commission.
Company
Nscale is a global hyperscaler building AI infrastructure and scaling global technical teams.
What you will do
- Manage domestic and international relocations, transfers, and assignments for the US employee population from case initiation through completion and closure.
- Administer US mobility policies, relocation benefits, allowances, and assignment provisions through the ticketing system.
- Coordinate relocation and mobility vendors, track service delivery, resolve issues, and maintain partner accountability.
- Guide employees through sensitive relocation cases with clear, empathetic, and timely communication.
- Improve mobility tracking systems, policies, playbooks, and processes as the program expands.
- Support KPI reporting, cost analysis, and employee feedback initiatives.
Requirements
- 4+ years of hands-on mobility casework experience managing end-to-end domestic and international relocations for a US employee population.
- Experience administering US mobility policies, relocation benefits, allowances, assignments, and related compliance considerations.
- Demonstrated experience overseeing mobility or relocation vendors, progressing cases, resolving service issues, and holding partners accountable.
- BA/BS degree or equivalent practical experience.
- Ability to work effectively in ambiguous, fast-changing environments and exercise sound judgment under pressure.
- Excellent written and verbal communication skills, with openness to supporting additional locations or regions.
Nice to have
- Experience working with an in-house Immigration Specialist or team.
- Exposure to mobility outside the US, including the UK, EMEA, or APAC.
- Experience in data center, infrastructure, or technical workforce sectors.
- Experience managing EOR or mobility vendors.
- Familiarity with global immigration frameworks, data reporting, and program metrics.
Culture & Benefits
- Collaborative, supportive, and innovative working environment.
- Flexible workplace with autonomy in organizing the workday.
- US compensation package including base salary, bonus, and equity.
- Medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation may be available.
- Opportunities to lead cross-functional initiatives and support the growth of a global AI infrastructure company.
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