Senior Strategic Engagement Lead (Life Sciences)

Location: Must live within commutable distance of the Boston, MA office and be able to commute to the office and client sites periodically

Company

hirify.global provides secure, accessible, and actionable healthcare data collaboration solutions for providers, health plans, researchers, and life sciences organizations.

What you will do

• Own account management and value management for a portfolio of up to 15 biopharma accounts.
• Accelerate customer value realization, product adoption, satisfaction, renewals, retention, and advocacy.
• Learn customer goals and strategies and align hirify.global products and services with those objectives.
• Lead complex strategic programs, prioritize decisions, and escalate edge cases effectively.
• Collaborate with product, sales, and other cross-functional partners to influence account and value strategies.
• Build trusted customer relationships and strengthen a company-wide customer-centric culture.

Requirements

• 10+ years of experience in healthcare technology and customer-facing roles.
• Proven ability to build trust-based relationships with customer stakeholders and manage complex, high-value accounts.
• Strong strategic program and project management skills with a focus on client value.
• Experience in RWD health analytics companies, CROs, or healthcare systems integrators.
• Experience applying RWD and RWE in pharmaceutical and life sciences settings, plus an understanding of drug development or clinical trials.
• Must live within commuting distance of the Boston office and be able to travel to client sites periodically.

Culture & Benefits

• Fast-paced, collaborative environment focused on measurable customer and healthcare outcomes.
• Continuous improvement culture that values clarity, scalability, empathy, and customer-centricity.
• Role includes commercial outcomes such as value realization, customer satisfaction, and renewals.
• Additional variable compensation may be available.
• Post-offer health screenings and vaccination requirements may apply depending on client and state requirements.
• This job is not eligible for employment sponsorship.