Junior Key Account Manager (Logistics)

Location: Berlin, Germany; hybrid work with a flexible remote-office setup. Remote work from almost anywhere is available for up to 2 months per year.

Company

hirify.global operates a technology platform for cross-border parcel delivery, helping e-commerce companies expand internationally through local carrier networks.

What you will do

• Manage a portfolio of e-commerce accounts with a sales-driven approach and increasing strategic responsibility.
• Build accountability for client relationships and support profit and loss management.
• Monitor SLA adherence, KPI variances, customer satisfaction, and internal reporting.
• Identify cross-selling and upselling opportunities and support them through proposal and contract signing.
• Develop sustainable, trust-based customer relationships and improve customer satisfaction.

Requirements

• Strong interest in logistics, supply chain management, and e-commerce.
• Academic degree or equivalent qualification, ideally in business, logistics, or transportation.
• Strong affinity for numbers and data, with the ability to analyze relationships, prioritize tasks, and present findings clearly.
• Proficiency in German and English at C1 level or above, with strong communication skills.

Nice to have

• First experience in account management, customer success, sales, or a similar commercial role.
• Experience in e-commerce or logistics.

Culture & Benefits

• Flexible hybrid work and flexible working hours.
• Company lunches twice per month and access to a corporate benefits platform.
• German language courses.
• Climate-neutral initiatives focused on long-term sustainability.
• Collaborative, data-driven culture with regular team events and company-wide celebrations.