Account Manager (B2B SaaS)

TL;DR

Account Manager (B2B SaaS): Driving expansion revenue across an existing customer base by identifying, negotiating, and closing upsell, cross-sell, and strategic pricing opportunities with an accent on account intelligence, stakeholder management, and commercial forecasting. Focus on building the first dedicated expansion function, translating product modules into signed revenue, and creating scalable processes across Sales, Customer Value, Product, and Finance.

Location: Hybrid in Munich, with an in-office culture of more than four days per week.

Company

hirify.global builds an AI-powered procurement intelligence platform that connects manufacturing companies, suppliers, materials, and procurement data.

What you will do

• Own expansion deals end-to-end, from opportunity identification and business cases through negotiation, pricing, contracts, and closing.
• Analyze customer organizations, map stakeholders, identify expansion timing, and determine when to involve Account Executives or Customer Value.
• Coordinate expansion opportunities with Sales, Customer Success, Product, Marketing, and Finance.
• Build accurate forecasts, coordinate deal timelines, and maintain commercial planning discipline.
• Translate new product modules and roadmap developments into targeted expansion conversations.
• Build the scalable expansion playbook, including qualification criteria, pricing guardrails, forecasting templates, and rules of engagement.

Requirements

• 2–4 years of experience in account management, sales, or commercially oriented customer success in high-performance environments.
• Proven commercial track record in B2B SaaS, including achievement and overachievement of revenue targets.
• Excellent stakeholder management skills, including relationships with senior buyers, Heads of Procurement, and C-level stakeholders.
• Strong negotiation skills and a process-oriented approach to contracts, terms, renewal dates, and forecasts.
• Genuine interest in industrial procurement and how manufacturing companies operate.
• Native German and fluent English required.

Nice to have

• Experience building a commercial function or playbook from an early stage.
• Experience working across Sales, Customer Value, Product, Marketing, and Finance.

Culture & Benefits

• High-ownership, fast-paced startup environment with strong internal promotion opportunities.
• AI-native organization with access to leading AI tools and custom agents.
• Competitive salary and equity with meaningful upside.
• 26 vacation days plus 4 fixed company rest days, along with off-sites and team events.
• Development budget, peer mentoring, Lunch & Learns, and external speakers.
• Wellpass membership, Jobrad, voluntary pension contributions, and voluntary childcare subsidy.