Credit & Collections Specialist

Location: Sofia, Bulgaria

Company

hirify.global develops automation software and provides technology-enabled business solutions.

What you will do

• Contact customers by phone and email regarding payment status and outstanding funds.
• Reconcile customer accounts and track non-payments, delayed payments, and other irregularities.
• Resolve customer discrepancies and follow credit and collections standards.
• Review orders for invoicing and validate order-related information.
• Run credit reports, prepare invoices, and organize supporting documentation.
• Use AI-enabled tools to improve efficiency and accuracy while following AI governance and data privacy standards.

Requirements

• 2–3 years of accounts receivable or credit and collections experience.
• Bachelor’s degree and 2–3 years of related experience.
• Knowledge of accounts receivable and general accounting procedures.
• Strong organization, prioritization, attention to detail, communication, and customer service skills.
• Ability to work effectively both independently and as part of a team.
• Skills in prompting AI systems, assessing output quality, and applying AI to departmental needs.

Culture & Benefits

• Full-time, regular position in Sofia.
• Work includes collaboration with customers and internal teams.
• Equal opportunity employment is provided.