Marketing Specialist (SaaS Automation)

Location: Remote from Brazil, Chile, Argentina, Colombia, Mexico, or Panama; substantial overlap with US business hours, especially Eastern Time.

Company

Host Stand Agency is an early-stage hospitality technology agency that provides outsourced technology and marketing systems for restaurants.

What you will do

• Set up and configure listings, reputation, reservation, ordering, website, and CRM platforms for restaurant clients.
• Collect, organize, clean, and standardize restaurant information, including descriptions, menus, hours, photos, and operational details.
• Connect SaaS tools through APIs and no-code automation platforms such as Zapier, Make, and n8n.
• Support dashboards and reporting by connecting platform data to BI tools.
• Write SOPs, document workflows, and train restaurant staff on platform usage.
• Evaluate emerging hospitality platforms and manage credentials and access across client accounts.

Requirements

• Professional-level English, written and spoken, is required for communication with US-based clients and staff training.
• Experience implementing and configuring SaaS platforms for a business.
• Hands-on experience with no-code automation and/or direct API integrations.
• Strong data organization skills, including spreadsheets, naming conventions, structured data, and source-of-truth practices.
• Understanding of online discovery, including Google Business Profile, reviews, listings, and maps.
• Self-management skills and comfort working in an ambiguous startup environment with shifting priorities.

Nice to have

• Experience in restaurants, hotels, or e-commerce, including front-of-house work or Google Business Profile management.
• Experience in SaaS onboarding, implementation, or customer success.
• Familiarity with AI tools, automation, scrapers, BI, and dashboard tools such as Looker Studio, Domo, or Power BI.
• Gaming background and comfort learning complex systems quickly.

Culture & Benefits

• Fully remote work.
• Compensation in USD.
• Career growth opportunities in an international environment.
• Opportunity to help shape systems, processes, and standards at an early-stage startup.