Client Engagement Partner (Fintech)

Location: US - Georgia - Virtual

Company

hirify.global is a fintech technology company providing intelligent banking solutions across digital banking, account opening, and branch channels through an API-first, cloud-based platform.

What you will do

• Serve as the primary point of contact and trusted advisor for assigned bank and credit union clients.
• Lead end-to-end delivery oversight for complex digital banking and branch transformation programs.
• Define scopes, implementation plans, timelines, budgets, deliverables, and dependencies.
• Coordinate cross-functional teams across Product, Engineering, Support, Operations, and client organizations.
• Oversee core banking integrations, teller system upgrades, and digital self-service launches.
• Prepare account reviews, monitor delivery metrics and account health, and resolve escalations with senior stakeholders.

Requirements

• Bachelor’s degree in Business, Finance, or a related field.
• 3–6+ years of experience in client leadership, program management, engagement management, or implementation delivery within SaaS, fintech, or financial services technology.
• Experience leading large, multi-phase projects involving technical implementation, stakeholder management, and post-launch support.
• Strong communication skills and executive presence, including the ability to work with C-level executives and translate technical details into business value.
• Knowledge of project delivery methodologies such as Agile, Waterfall, or hybrid, plus tools including Jira, MS Project or Smartsheet, and Salesforce.
• Ability to manage multiple complex programs and travel as needed for client meetings and industry events.

Nice to have

• Master’s degree.
• Understanding of core banking platforms, SSO/API integrations, digital onboarding, and teller infrastructure upgrades.
• Knowledge of retail and commercial banking, digital transformation, and customer experience trends.

Culture & Benefits

• Virtual work arrangement based in Georgia, United States.
• Work in a fast-paced, start-up-style and private-equity environment.
• Collaboration with teams supporting a portfolio of more than 200 financial institution clients.