Business Development Desk Manager (Fintech)

Location: Denver, CO or Westlake, TX; in-person attendance is expected 5 days per week. Local travel may be required for customer meetings and in-person events.

Salary: $109,000–$128,000 USD base pay for Zone 2 locations; the role is also eligible for bonus opportunities, equity, and benefits. Other compensation zones range from $96,000 to $145,000 USD.

Company

Robinhood is a financial services company focused on democratizing finance and expanding access to investment products.

What you will do

• Lead, coach, and develop a team of Onboarding Specialists responsible for customer onboarding and asset growth.
• Manage sales pipelines, gross deposits, agent productivity, asset consolidation, and product adoption.
• Supervise customer interactions for compliance with Reg BI, telemarketing rules, internal policies, and regulatory standards.
• Partner with customer-facing teams, product, compliance, legal, and external service providers to improve workflows and the customer experience.
• Use performance data, coaching, and process optimization to improve operational efficiency and scale team impact.
• Support escalations and complex customer situations while driving deeper customer relationships.

Requirements

• Clean U5.
• Current SIE, Series 7, and Series 66 licenses.
• Series 24 or Series 9/10.
• 5+ years of experience in sales coaching, leadership, or related financial services roles.
• Experience with sales coaching, supervision, compliance oversight, asset consolidation, and consultative customer engagement.
• Ability to act in customers’ best interests while adhering to regulatory requirements and willingness to use AI tools to improve productivity.

Culture & Benefits

• In-person work environment designed to support collaboration, innovation, and high-performing teams.
• Bonus opportunities, equity, and benefits in addition to base pay.
• Commitment to equal opportunity, reasonable accommodations, and an inclusive workplace.