Associate Operations Specialist, Program Operations (Energy Efficiency)

Location: Kansas City, Missouri, United States of America; local candidates highly preferred, with periodic in-person meetings

Salary: $55,400.00–$94,180.00 annually

Company

hirify.global is an advisory and technology services provider helping clients solve complex challenges, navigate change, and shape the future.

What you will do

• Support the evaluation, implementation, and verification of utility-sponsored energy efficiency projects.
• Develop and share operational best practices across the team and organization.
• Analyze data to identify trends, issues, and opportunities for process improvement.
• Manage reporting, forecasting, client invoices, and key performance indicators.
• Coordinate with IT, Marketing, Customer Care, and other cross-functional teams, including client-facing presentations.
• Process and technically review project applications, support customer and contractor inquiries, and coordinate quality-control follow-up on inspections and surveys.

Requirements

• Bachelor’s degree, or one year of related experience substituted for each year of education.
• At least one year of professional experience in administration, operational support, data analysis, energy, or a related field.
• Understanding of utility-sponsored energy efficiency programs and commercial building technologies.
• Experience reviewing project applications for compliance with program policies and procedures.
• Strong Microsoft Office Suite skills, especially Excel, Outlook, and PowerPoint.
• Strong time management, organization, analytical, writing, and communication skills.

Nice to have

• Knowledge of energy efficiency, demand response, and distributed energy resource programs and markets.
• Experience with Power BI or a similar data visualization tool.
• Experience with SharePoint Lists, Power Automate, data management, and reporting.

Culture & Benefits

• Flexible workplace arrangements and support for work-life balance.
• Tuition reimbursement and access to professional development resources.
• 401(k) matching and an Employee Stock Purchase Plan.
• Donation matching and volunteer opportunities.
• Equal opportunity workplace with reasonable accommodations available throughout the application and employment process.