Customer On-Site

Location: Jeffersonville, Indiana, United States; on-site

Salary: $21–$25 per hour plus performance-based incentives

Company

hirify.global provides workforce operations and staffing support for warehouse and manufacturing facilities.

What you will do

• Serve as the primary point of contact between workers, site supervisors, and hirify.global's internal operations teams.
• Coordinate worker onboarding, interviews, introductions, first-day check-ins, vetting, drug testing, and start schedules.
• Support workers with clock-ins, pay questions, performance feedback, and issue escalation.
• Manage shift schedules, staffing coverage, PPE distribution, incident management, and on-site escalations.
• Communicate attendance issues, staffing changes, and operational updates clearly and professionally.
• Identify account growth and wallet expansion opportunities.

Requirements

• High school diploma or equivalent required; an associate's or bachelor's degree is preferred.
• 1–2+ years of experience in operations or customer-facing environments such as staffing, manufacturing, warehouse, retail, food service, teaching, or on-site coordination.
• Strong interpersonal, verbal, and written communication skills.
• Professional, polished, approachable, and able to represent hirify.global with workers and client stakeholders.
• Ability to coach workers, enforce standards, stay organized, and solve problems proactively.
• Comfort working in a fast-paced warehouse or manufacturing environment.

Culture & Benefits

• On-site schedule: Monday through Friday, 5:00 AM–3:30 PM.
• Competitive hourly base pay with performance-based incentives tied to attendance, shift completion, and account health.
• Fast-paced operational environment with direct interaction with workers and client leadership.