Senior Digital Experience & Communications Strategist

Location: Detroit, MI — hybrid schedule with in-office attendance once a week on Tuesday, Wednesday, or Thursday

Duration: 12+ month W2 contract with eligibility for renewal.

Company

hirify.global provides staffing and contract employment services.

What you will do

• Lead external digital customer experience initiatives aligned with business objectives, customer needs, and enterprise priorities.
• Define project objectives, success metrics, scope, timelines, budgets, and execution plans for digital marketing and communications initiatives.
• Develop digital strategies across websites, applications, and integrated customer journeys to improve engagement, adoption, and business outcomes.
• Use customer research, analytics, feedback, and performance data to optimize digital experiences and measure results.
• Coordinate agencies, contractors, consultants, project managers, and delivery teams supporting digital initiatives.
• Lead stakeholder communications, project status reviews, performance reporting, and continuous improvement efforts.

Requirements

• Bachelor’s degree in digital communications, digital marketing, user experience, business, communications, or a related field.
• 10+ years of experience in digital strategy, digital marketing, digital communications, user experience, or related disciplines.
• Experience leading business and technology-focused initiatives and developing customer-focused digital strategies.
• Strong project management, organization, prioritization, analytical, and problem-solving skills.
• Working knowledge of web analytics, digital performance measurement, conversion optimization, SEO, CMS, digital experience platforms, accessibility, and information architecture.
• Ability to collaborate with business, customer experience, marketing, communications, IT, product, analytics, operations, UX, content, creative, and development teams.

Nice to have

• Current knowledge of emerging digital trends, technologies, AI-enabled capabilities, search innovations, and industry best practices.

Culture & Benefits

• W2 contract employment.
• 12+ month engagement with potential renewal.
• Hybrid work arrangement with weekly office attendance.