Product Manager - Payments

Location: Wallingford, Oxfordshire, UK

Company

Gladstone develops leisure management software for bookings, memberships, and payments used by councils, universities, trusts, and leisure operators across the UK and Ireland.

What you will do

• Drive delivery of a strategic payments platform investment while balancing timelines, quality, collaboration, and customer outcomes.
• Translate business and customer needs into clear priorities with engineering teams.
• Manage delivery risks, dependencies, critical paths, and communication throughout the programme.
• Coordinate payment service providers, gateways, third-party development partners, and internal stakeholders.
• Shape the product backlog and roadmap with the Head of Product.
• Measure success through customer adoption, commercial outcomes, and realised business value.

Requirements

• Experience as a Product Manager, Product Owner, or in a similar software product role.
• Track record of delivering software products to demanding timescales.
• Strong planning, organisational, and dependency management skills.
• Experience working with Agile software development teams.
• Excellent communication, stakeholder management, problem-solving, and decision-making skills.
• Commercial mindset with a strong focus on customer value; payments, financial services, or transactional platform experience is strongly preferred.

Culture & Benefits

• Full-time regular employment with 37.5 scheduled weekly hours.
• Opportunity to use AI responsibly for research, analysis, planning, documentation, and communication.
• Work within a global software group supporting customers in more than 30 countries.
• Focus on product innovation, quality, and customer service.