2 дня назад
Post-Sales Solutions Engineer (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Post-Sales Solutions Engineer (AI): Driving customer value realization through advanced AI implementations, technical integrations, custom workflows, and enablement workshops with an accent on prompt engineering, enterprise adoption, and stakeholder communication. Focus on building sticky AI use cases, translating customer feedback into product priorities, and establishing best practices for a new global Solutions Engineering organization.
Location: Paris, France; office-first and primarily in person
Company
builds an enterprise AI operating system that connects company knowledge and tools with collaborative AI agents.
What you will do
- Develop deep expertise in 's product, platform capabilities, and prompt engineering practices.
- Advise enterprise customers as a trusted technical partner and build relationships with technical and business stakeholders.
- Lead advanced implementations, technical integrations, high-impact use cases, and custom workflows.
- Run training and workshop sessions for buyers, evaluators, and security and compliance stakeholders.
- Partner with Customer Success to drive adoption, retention, value realization, and expansion.
- Translate customer feedback and usage patterns into product requirements and roadmap priorities while helping establish the Solutions Engineering organization.
Requirements
- 4+ years of experience across technical and customer-facing roles, such as software engineering, solutions architecture, or implementation engineering.
- Strong technical aptitude and the ability to work with engineers and business stakeholders.
- Strong relationship-building, communication, organization, prioritization, and problem-solving skills.
- Ability to interpret customer feedback and behavior using a data-driven approach.
- Experience with APIs, web development, and scripting for internal tools is a plus.
- Familiarity with LLMs such as GPT-4, Claude, Mistral, or Gemini is highly desirable.
Culture & Benefits
- Office-first, in-person culture with offices in Paris, San Francisco, and New York.
- Limited work-from-home flexibility when it better supports the work being done.
- Fast decision-making and close collaboration across Customer Success, Product, and Engineering.
- Opportunity to help define a new AI product category and build the Solutions Engineering function from the ground up.
- Inclusive hiring approach that values diverse perspectives, potential, and passion.
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