Airline & Product Strategy Lead (Aviation)

Location: Manchester, United Kingdom; hybrid arrangement with work from home up to 2 days per week depending on team needs.

Company

hirify.global provides technology and communications solutions for airports, airlines, borders, and the wider global air travel industry.

What you will do

• Support and help execute Manchester Airports Group's airline strategy by aligning operational, commercial, airline, and hirify.global stakeholders.
• Lead the airline technology agenda across the MAG estate, including biometrics, digital identity, and future passenger-processing capabilities.
• Own airline requirements from discovery through solution design, Model Office validation, live flight proving, deployment, and post-deployment review.
• Drive product adoption, self-service utilisation, airline onboarding, change delivery, and operational readiness.
• Provide commercial, industry, usage, adoption, and performance insights for service reviews, billing discussions, benchmarking, and planning.
• Support the jointly governed innovation strategy and Innovation Fund pipeline, while developing relationships across MAG, airlines, and hirify.global's Airports business unit.

Requirements

• Significant experience in an airline, airport, or aviation-technology environment spanning product or strategy and operational delivery.
• Experience with product adoption, roadmap alignment, product lifecycle, governance, and customer-facing stakeholder management.
• Proven ability to collate business requirements and translate them into successful delivery in live operational environments.
• Direct experience with common-use or shared-use passenger-processing environments, including CUPPS, CUSS, self-service bag drop, or BRS.
• Experience leading customer and airline relationships and working across large, matrixed organisations.
• Ability to interpret operational and commercial data to support evidence-based decisions.

Nice to have

• Existing relationships within the UK airline and ground-handling community, particularly across the MAG estate.
• Familiarity with hirify.global Flex, shared-use and self-service systems, and airline integration architectures.
• Awareness of biometrics, digital identity, and emerging passenger-processing innovation.

Culture & Benefits

• Hybrid flexibility with up to 2 work-from-home days per week, subject to team needs.
• Flex Day arrangements to adapt the workday to personal plans.
• Flex-Location benefit allowing work from any location in the world for up to 30 days per year.
• Employee Assistance Program and access to a personalised wellbeing platform.
• Professional development through LinkedIn Learning, Pluralsight, Harvard Business Publishing, Stanford, and other learning platforms.
• Competitive benefits aligned with the local market and employment status, within an inclusive and diverse work environment.