22 часа назад
Regional Operations Manager (Automotive)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Regional Operations Manager (Automotive): Overseeing regional vehicle and facility inspection operations, inspector teams, recruiting, scheduling, and customer relationships with an accent on quality standards, SLA performance, and data-driven decisions. Focus on developing inspectors, closing regional capacity gaps, and improving inspection processes with Product, Arbitration, Scheduling, and Quality Assurance teams.
Location: Washington, DC, United States
Company
is a publicly traded technology, data, and innovation company operating a digital marketplace for wholesale used vehicles.
What you will do
- Oversee floor plan audits and vehicle or facility inspections, ensuring policies, procedures, tools, quality standards, SLAs, and regional targets are met.
- Lead, train, coach, mentor, and manage FTE and 1099 inspectors, including performance management and contractor standards.
- Recruit and hire contract and full-time inspectors within the assigned region.
- Partner with Marketplace and Commercial Sales teams on inspection needs, growth forecasting, scheduling, and regional success.
- Build customer relationships with dealers and sales teams to support growth and identify opportunities.
- Collaborate with Product, Arbitration, Scheduling, and Quality Assurance teams to test new releases and improve inspection processes; work in the field 1–2 days per week and provide reserve inspection capacity.
Requirements
- At least 3 years of relevant experience or education.
- At least 2 years of automotive mechanical experience.
- Experience collecting and analyzing data for operational decision-making.
- Working knowledge of technology and electronic inspection reporting.
- Valid driver’s license and ability to operate a motor vehicle.
- Ability to work with inspectors, contractors, customers, and cross-functional teams.
Nice to have
- Experience managing both contractual and full-time employees.
Culture & Benefits
- Competitive pay with medical, dental, and vision benefits.
- Employer HSA contributions and FSA options in the US.
- Immediately vested 401(k) with company match in the US.
- Paid vacation, personal, sick, maternity, and paternity leave.
- Tuition reimbursement, employee assistance programs, disability and life insurance, and volunteer time.
- Opportunities for internal promotion, diverse career paths, and knowledge sharing across a global organization.
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