ServiceNow Technical Consultant (ServiceNow)

Salary: £62,000–£70,000 per year, plus a £5,400 car allowance

Company

hirify.global is hiring for a ServiceNow consulting role focused on enterprise platform development, configuration, implementation, and managed service delivery.

What you will do

• Lead the development, configuration, and implementation of ServiceNow solutions across the full delivery lifecycle.
• Collaborate with Solution Architects, Platform Owners, and stakeholders on platform strategy, standards, solution design, and deployment planning.
• Develop and support integrations using IntegrationHub, REST/SOAP APIs, MID Servers, and third-party enterprise platforms.
• Conduct technical reviews, code reviews, and impact assessments while ensuring quality, governance, and upgrade-safe development.
• Troubleshoot complex platform issues, reduce technical debt, and drive continuous improvement and optimisation.
• Provide technical leadership, mentoring, customer workshop support, and contribute reusable assets and standards to practice development.

Requirements

• Expert-level hands-on experience developing and implementing ServiceNow solutions.
• Strong experience with one or more ServiceNow product areas, including ITSM, ITOM, ITAM, CSM, HRSD, SPM, SecOps, or IRM.
• Strong knowledge of JavaScript, Glide API, Flow Designer, IntegrationHub, Service Portal, UI Builder, and REST/SOAP APIs.
• Understanding of ServiceNow architecture, CSDM, integrations, governance, and upgrade-safe development practices.
• Experience with self-hosted or domain-separated ServiceNow environments, Discovery, and Service Mapping.
• Experience integrating ServiceNow with Microsoft 365, Azure, Active Directory, Jira, SAP, and other enterprise applications, plus Performance Analytics and Reporting experience.

Nice to have

• Experience working in enterprise, managed service, or multi-client environments.
• Experience with Agile delivery.

Culture & Benefits

• Additional paid days.
• Private medical cover and life assurance.
• Pension contribution.
• Flexible benefits fund.