5 дней назад
Renewals Specialist Korea (SaaS)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Renewals Specialist Korea (SaaS): Managing end-to-end customer renewal cycles for regional accounts with an accent on customer retention, accurate execution, and identifying expansion opportunities. Focus on reducing churn, closing seat expansions, maintaining CRM forecasts, and collaborating with Account Executives, Customer Success Managers, and Channel Partners.
Location: Seoul, South Korea; office attendance required four days per week
Company
develops software that helps innovators design and make buildings, vehicles, factories, and media.
What you will do
- Manage end-to-end renewal activities across a portfolio of regional customer accounts.
- Close renewals accurately and on time while protecting customer retention and reducing churn.
- Identify and close seat expansion, upsell, and cross-sell opportunities during renewal cycles.
- Monitor auto-renewal status, engage customers and procurement teams, and resolve renewal blockers.
- Maintain accurate forecasts and pipeline visibility using CRM and renewal management tools.
- Collaborate with Account Executives, Customer Success Managers, and Channel Partners on retention and expansion activities.
Requirements
- 3–5 years of experience in inside sales, renewals, account management, or customer-facing sales.
- Experience successfully closing customer renewals or sales opportunities.
- Ability to manage multiple renewal cycles and competing priorities while maintaining accuracy.
- Experience using CRM or renewal management systems.
- Strong written and verbal communication, organization, and time-management skills.
- Bachelor’s degree or equivalent professional experience.
Nice to have
- Experience in software, SaaS, or technology sales.
- Experience with subscription-based or renewal-driven business models.
- Experience identifying seat expansion or upsell opportunities during renewals.
- Familiarity with procurement teams and contract-based renewal processes.
- Experience in fast-paced, metrics-driven sales environments.
Culture & Benefits
- Collaborative environment focused on customer outcomes and shared business goals.
- Monday-to-Friday schedule with primarily office-based work to support collaboration and skill development.
- Compensation may include base salary, annual cash bonuses, sales commissions, stock grants, and benefits.
- In-person onboarding and identity verification may be required.
- Culture focused on belonging, continuous learning, and professional growth.
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