Renewals Specialist Korea

Location: Seoul, South Korea; office attendance required four days per week

Company

hirify.global develops software that helps innovators design and create buildings, vehicles, factories, and entertainment products.

What you will do

• Execute end-to-end renewal activities across a portfolio of regional customer accounts.
• Close renewals accurately and on time to retain the existing customer base.
• Identify and close seat expansion, upsell, and cross-sell opportunities during renewal cycles.
• Monitor auto-renewal status, identify churn risks, and engage customers proactively.
• Work with procurement teams to complete renewal transactions and maintain accurate forecasts in CRM and renewal management systems.
• Collaborate with Account Executives, Customer Success Managers, and Channel Partners on retention, adoption, and customer feedback.

Requirements

• 3–5 years of experience in inside sales, renewals, account management, or customer-facing sales.
• Experience closing customer renewals or sales opportunities through customer engagement and follow-up.
• Ability to manage multiple renewal cycles and competing priorities simultaneously.
• Strong organizational, time management, written communication, and verbal communication skills.
• Experience using CRM or renewal management systems.
• Bachelor’s degree or equivalent professional experience.

Nice to have

• Experience in software, SaaS, or technology sales.
• Experience with subscription-based or renewal-driven business models.
• Experience identifying churn risks and closing seat expansion or upsell opportunities.
• Familiarity with procurement teams and contract-based renewal processes.
• Experience collaborating with Account Executives, Customer Success teams, and Channel Partners in a metrics-driven environment.

Culture & Benefits

• Monday–Friday schedule with a primarily office-based collaboration model.
• In-person onboarding and/or identity verification may be required.
• Compensation may include base salary, annual cash bonuses, sales commissions, stock grants, and benefits.
• Culture focused on belonging, collaboration, continuous learning, and meaningful work.