2 дня назад
Customer Service Assistant
16 - 27$
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Customer Service Assistant (Customer Support): Handling customer inquiries, complaints, orders, returns, and exchanges across phone, email, and live chat with an accent on clear communication, accurate records, and efficient issue resolution. Focus on solving complex customer needs, escalating issues appropriately, and maintaining customer satisfaction in a fast-paced environment.
Location: Los Angeles, CA, USA
Compensation: USD 16–27 per hour
Company
Marketing company focused on combining creative strategy with brand and marketing initiatives.
What you will do
- Respond to customer inquiries through phone, email, and live chat.
- Resolve complaints and service issues while maintaining customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Assist with orders, returns, and exchanges.
- Collaborate with other departments and escalate complex issues when needed.
Requirements
- High school diploma or equivalent.
- Previous experience in customer service or a related role.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and work effectively under pressure.
Culture & Benefits
- Opportunities for professional growth and career advancement.
- Collaborative and innovative work environment.
- Hands-on skill development and mentorship.
- Exposure to diverse projects and industry-leading clients.
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