Technical Account Manager

Location: Remote in the Philippines

Salary: PHP 971,400–1,457,100 annually

Company

hirify.global provides cloud-based supply chain management solutions connecting retail trading partners globally.

What you will do

• Build and maintain operational relationships with suppliers, retailers, and internal teams.
• Advocate for continuous improvement and coordinate cross-departmental customer initiatives.
• Recommend solution enhancements using customer data insights and trends.
• Lead or participate in multiple customer projects while managing competing priorities.
• Facilitate business reviews and maintain communication with account stakeholders.
• Monitor data, reduce support demand, and coordinate technical issue resolution.

Requirements

• Bachelor’s degree and at least 2 years of related experience, or an equivalent combination of education and experience.
• Strong verbal and written communication skills with the ability to influence stakeholders and represent the organization professionally.
• Project leadership, analytical, and quality improvement skills.
• Ability to work independently, take initiative, and set priorities in a fast-paced environment.
• Availability for off-peak hours, limited on-call coverage, and some evening and weekend shifts.

Nice to have

• Advanced knowledge of hirify.global programs, systems, and processes.
• Bachelor’s degree.

Culture & Benefits

• Collaborative and inclusive work environment.
• Emphasis on innovation and continuous improvement.
• Benefits package supporting employee health, well-being, and financial security.
• Benefits are country-specific and aligned with local laws and market practices.
• Commitment to diversity, equity, inclusion, and equal opportunity.