Assistant Manager Entertainment Streets (Entertainment Operations)

Location: Universal City, California, United States; on-site work across multiple venues

Salary: $70,000–$80,000 per year

Company

hirify.global is a media and entertainment corporation operating film, television, streaming, theme park, consumer product, and live entertainment businesses.

What you will do

• Oversee daily front- and back-of-house operations for assigned entertainment venues or areas.
• Lead supervisors and frontline employees through staffing, scheduling, delegation, coaching, performance management, and development.
• Manage labor and non-labor budgets, purchase orders, invoices, inventory, equipment, and annual operating and capital planning.
• Resolve operational, technical, employee, and guest issues while supporting guest recovery and satisfaction programs.
• Maintain SOPs, training curricula, compliance requirements, safety programs, investigations, and employee records.
• Collaborate with Entertainment, Production, park operations, Human Resources, Labor Relations, vendors, and union representatives.

Requirements

• High school education required.
• At least 3 years of operations management experience in entertainment, theme parks, or hospitality, including guest service.
• Must be available to work outdoors, on weekends, holidays, and nights as required.
• Ability to walk or travel between multiple venues and work in varying weather conditions.
• Strong written and verbal communication, interpersonal, analytical, leadership, and multitasking skills.
• Working knowledge of Microsoft Excel, Word, and PowerPoint.

Nice to have

• Two- to four-year college degree or equivalent experience.
• Theme park operations knowledge and experience managing in a union environment.
• Ability to work independently under pressure and proactively improve operations.

Culture & Benefits

• Collaborative, professional, inspiring, fun, and teamwork-oriented work environment.
• Medical, dental, and vision insurance.
• 401(k), paid leave, tuition reimbursement, discounts, and other company benefits.
• Inclusive culture with employee recognition, development, and community engagement programs.

Hiring process

• External candidates may be required to attend an in-person interview at an hirify.global location before a hiring decision.