Training Specialist

Location: Hybrid, Tuesday through Thursday in the office in Maple Plain, Minnesota; role is limited to U.S. citizens, lawful permanent residents, or individuals with refugee or asylee status under ITAR regulations.

Company

hirify.global operates ITAR-compliant facilities in the United States.

What you will do

• Design, update, and maintain training materials, job aids, and standard operating procedures with Rev Ops, L&D, and technical leads.
• Deliver instructor-led, virtual, and self-paced training for the Customer Success organization.
• Coordinate training schedules and track completion of training activities.
• Develop communication plans and readiness activities for new processes, tools, programs, and continuous improvement initiatives.
• Establish reporting on participation, completion, effectiveness, adoption, and organizational readiness.
• Gather feedback, analyze trends and gaps, and improve training programs based on data and changing business needs.

Requirements

• Bachelor’s degree in Business, Education, Communications, Human Resources, or a related field, or equivalent experience.
• 3+ years of experience in training, learning and development, employee enablement, or a related role.
• Strong presentation, facilitation, written communication, stakeholder management, and collaboration skills.
• Experience developing training materials and delivering training to diverse audiences in remote, hybrid, and in-person environments.
• Analytical, problem-solving, organizational, and project management capabilities.
• Proficiency with SharePoint, Word, Excel, PowerPoint, Teams, and Outlook; familiarity with AI technologies.

Culture & Benefits

• Competitive salary and total rewards package.
• Health, dental, vision, life, disability, flexible spending, and health savings account benefits.
• At least three weeks of paid time off, wellness time, holiday pay, volunteer hours, and paid caregiver leave.
• 401(k) with company match and immediate vesting.
• Employee stock purchase program and matching grants through the hirify.global Foundation.