User Researcher, Consumer (Healthcare)

Location: Fully remote, open to candidates anywhere in the US, with active US work authorization required. Eligible states: Arizona, District of Columbia, Delaware, Florida, Georgia, Hawaii, Illinois, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, New Jersey, New Mexico, Nevada, New York, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Vermont, and Wisconsin.

Salary: $90–$120 per hour

Company

hirify.global is a virtual healthcare platform providing women's and family health programs and direct access to care across more than 30 specialties.

What you will do

• Partner with product and design to identify important consumer questions and scope research studies.
• Own the full research lifecycle, including planning, participant recruiting, moderation, analysis, and synthesis.
• Conduct qualitative and quantitative research, including interviews, usability sessions, and surveys.
• Communicate clear, decision-ready insights through concise readouts for the working team and broader organization.
• Define and improve research tooling and processes as the consumer team grows.

Requirements

• 5+ years of user research experience, including experience with consumer products.
• Strong mixed-methods capability, including survey design and fieldwork, interviewing, and moderation.
• Experience conducting research end to end with minimal oversight, ideally as a contractor, consultant, or solo researcher.
• Strong synthesis and communication skills, with the ability to turn complex data into clear insights.
• Ability to work in a fast-moving environment with weekly product release cycles.
• Active US work authorization is required.

Nice to have

• Experience in healthcare, telehealth, or another trust-sensitive consumer space.
• Experience researching subscription products or conversion funnels.
• Experience establishing research practices or tooling at an early-stage team.
• Familiarity with AI-augmented research methods and tools.

Culture & Benefits

• Part-time 1099 contract engagement of approximately 10–20 hours per week for an initial six-month term, with intent to extend or expand.
• Flexible remote work with tools and collaborative practices for distributed team members.
• This is a contract position and is not eligible for Maven employee benefits.
• Employee benefits described for eligible full-time US employees include healthcare coverage, professional development support, paid parental leave, and 401(k) matching.

Hiring process

• Applicants should apply through official hirify.global channels; interview requests and offers originate from an @mavenclinic.com email address.