Account Director (Transit Technology)

Location: Toronto, Canada

Salary: CAD 160,000–200,000 per year, excluding equity or variable pay where applicable.

Company

Provides technology and services that transform public transportation systems into smart, data-driven digital networks serving cities, operators, and communities worldwide.

What you will do

• Own a portfolio of complex, high-value partner relationships and serve as the primary contact for executive city and agency leadership.
• Advise senior partner stakeholders and translate community and operational needs into service and revenue opportunities.
• Build long-term strategic relationships and identify opportunities for service growth and expansion.
• Use service performance data to guide decisions on quality, efficiency, and partnership growth.
• Lead complex, multi-year contract renewals and service expansions, including high-stakes executive negotiations.
• Champion new products internally and advocate for partner needs in the product roadmap.

Requirements

• 10+ years of relevant experience in client-facing roles.
• Demonstrated experience independently owning and growing strategic accounts at senior levels.
• Fluency in French and English is required for frequent client interaction.
• Strong quantitative and data-analysis skills, including using complex datasets to support strategic decisions.
• Ability to navigate complex and politically sensitive situations with clarity, confidence, and sound judgment.
• Self-directed leadership, strong relationship-building skills, and the ability to influence senior internal and external stakeholders.

Culture & Benefits

• Collaborative work focused on improving public transportation and creating measurable community impact.
• 100% company-paid health, dental, and vision premiums from the first day of employment.
• Group RRSP and DPSP with a company match.
• Standard and extended job-protected parental leave, with company-paid health benefits maintained during leave.
• Wellness benefits including virtual medicine, mental health practitioner coverage, and an employee assistance program.
• 20 days of paid time off annually plus paid provincial statutory holidays.