PMO Supervisor

Location: 100% remote within the United States, with approximately 10% travel, including possible overnight and out-of-state trips. Candidates must be authorized to work for any US employer without current or future visa sponsorship.

Salary: $115,000–$125,000 annually, plus 5% determined by competitive market analysis and internal equity considerations.

Company

Provides near real-time telephone captioning and communication technology designed to help seniors and people with hearing loss maintain independence and connection.

What you will do

• Review and validate project plans, schedules, milestones, dependencies, resource alignment, and required stage-gate artifacts.
• Monitor execution across project managers, Scrum Masters, and project coordinators to ensure consistent adoption of PMO standards, SDLC, Agile practices, and governance frameworks.
• Establish operating rhythms, project audits, health checks, status reporting, and visibility into project health and execution trends.
• Identify risks, issues, blockers, systemic execution problems, and cross-project trends; develop remediation plans and escalate appropriately.
• Coach, mentor, onboard, and develop delivery professionals while reinforcing planning, risk management, communication, and accountability practices.
• Partner with business and technical analysts to improve PMO processes, resource balance, scalability, and operational efficiency.

Requirements

• High school diploma or equivalent required; a bachelor's degree is preferred.
• At least seven years of experience as a Project Manager or Senior Project Manager; ten years preferred.
• At least seven years of experience leading PMO operations and at least three years of people-management experience.
• Experience working in a PMO or governance-driven environment, assessing project plans, managing multiple concurrent projects, and conducting project audits or health checks.
• Strong knowledge of planning, scheduling, dependency management, risk, issue, change management, resource capacity planning, and cross-functional delivery.
• Proficiency with Jira, Smartsheet, MS Project, Confluence, Microsoft Office, and collaboration platforms such as MS Teams and Slack; PMP or Scrum certification is preferred.

Culture & Benefits

• Flexible, collaborative, fast-paced environment focused on integrity, accountability, collaboration, service, and quality.
• Remote work is primarily performed from a home office, customer or vendor sites, or other business meeting venues.
• Flexible hours may be required as needed, with approximately 10% travel.
• Reasonable accommodations are available for qualified individuals with documented disabilities.
• Comprehensive benefits and total rewards package are available.

Hiring process

• Applications are reviewed personally by the talent acquisition team.
• Recruiter communications are sent only from verified company email addresses.