Payments Partnerships & Onboarding Manager (Fintech)

Location: Tallinn, Estonia; hybrid

Company

Payment service provider offering online payment processing for e-commerce merchants and white-label physical and virtual prepaid and debit card programs.

What you will do

• Manage onboarding for new payment partners and Alternative Payment Methods, including Skrill, Blik, and iDEAL.
• Coordinate onboarding from initial contact through documentation, compliance checks, technical integration, and launch.
• Maintain regular communication with partners, resolve issues, and keep onboarding activities progressing.
• Negotiate business and contract terms with payment partners.
• Track and report onboarding status, timelines, delays, and partner performance metrics.
• Develop onboarding strategies that improve partner satisfaction and retention while coordinating with cross-functional teams.

Requirements

• Experience in fintech, ideally within a licensed Payment Institution or Electronic Money Institution.
• Experience in partner onboarding, partner management, or account management.
• Understanding of acquiring, alternative payment methods, payment gateways, and payment-partner onboarding.
• Experience managing onboarding cycles, including technical coordination and commercial negotiation.
• Strong project management, analytical, communication, problem-solving, and collaboration skills.
• English at C1 level required; additional languages are a plus.

Nice to have

• Familiarity with compliance and risk considerations in payment partnerships.
• Experience with CRM software and project management tools.
• Additional language proficiency.

Culture & Benefits

• Opportunity to shape and grow a payment partner network in a fast-growing fintech environment.
• Direct exposure to global payment trends and key industry players.
• Collaborative and dynamic team environment.
• Competitive compensation package.