Field Service Engineer (Robotics)

Location: Irvine, CA, United States; on-site. Regular travel to customer sites is required, approximately 30–50%.

Company

hirify.global develops a robotics platform and deploys robotic solutions in industrial, construction, and customer production environments.

What you will do

• Bring up robots from OEMs and manufacturing partners through configuration, quality checks, calibration, and software provisioning.
• Monitor fleet health, maintain deployed assets, and manage robot, spare-part, tool, and service-equipment logistics.
• Diagnose, replace, and configure sensors, actuators, compute modules, batteries, wiring harnesses, and other electromechanical components.
• Perform field diagnostics and root-cause analysis across hardware, software, networking, and system configuration layers.
• Travel to customer sites to lead installations, repairs, upgrades, calibrations, and production deployments.
• Maintain service records, reproduce issues, escalate bugs, provide field feedback, and improve service procedures and technical documentation.

Requirements

• At least 2 years of experience in technical field service, robotics, hardware support, industrial automation, or a related hands-on technical role.
• Strong mechanical and electrical troubleshooting skills, including experience with tools, wiring, sensors, actuators, and robotic subsystems.
• Ability to read wiring diagrams, schematics, assembly drawings, and service documentation.
• Proficiency with Linux command-line tools, SSH-based troubleshooting, and basic shell scripting.
• Ability to diagnose issues across hardware, software, networking, and system configuration layers.
• Strong communication skills, willingness to travel regularly, and comfort working in industrial, warehouse, construction, or production environments.

Nice to have

• Experience with autonomous mobile robots, industrial robotics, drones, or other autonomous systems.
• Familiarity with ROS, Python, robotics middleware, Jira, fleet-management systems, or remote-monitoring dashboards.
• Experience supporting customer deployments from installation through ongoing production operations.
• Knowledge of safety practices and compliance requirements in industrial, construction, or production environments.

Culture & Benefits

• Hands-on work across robotics hardware, software, networking, and operational systems.
• Direct collaboration with operations, deployment, customer-facing, and engineering teams.
• Customer-facing work in industrial, construction, warehouse, and production environments.
• Opportunity to contribute field observations and technical feedback to product and engineering improvements.