Digital Content Manager - Transport (12m Secondment/FTC)

Location: Hybrid, with Cardiff or Manchester office attendance at least two days per week or 40% of working time

Salary: £61,344–£68,160 per year

Company

hirify.global is a UK financial services organisation developing digital experiences for customers and businesses across vehicle finance and leasing brands.

What you will do

• Own and continuously improve digital content across Blackhorse.co.uk, Lexautolease.co.uk, and secure online services.
• Write, edit, and optimise customer-facing content using plain English principles.
• Take content from initial brief through publication, including requirements shaping, CMS updates, quality assurance, and performance reviews.
• Translate complex product, service, and regulatory information into clear, accessible content.
• Use analytics, search insight, customer feedback, and user research to improve content and customer journeys.
• Collaborate with subject matter experts, UX and design teams, analytics colleagues, platform teams, and risk and control partners on website enhancements and live service improvements.

Requirements

• At least three years of experience managing website content through a CMS, ideally Adobe Experience Manager or a similar platform.
• At least three years of experience writing, editing, and optimising customer-facing digital content.
• Experience using data, search insight, customer feedback, analytics, or user research to improve digital content and customer journeys.
• Strong stakeholder management skills and experience working across multiple teams.
• Ability to ensure content is accurate, compliant, and customer-focused.

Nice to have

• Knowledge of agile delivery methodologies and cross-functional digital teams.
• Experience with SEO, GEO, and digital content optimisation.
• Understanding of accessibility standards and inclusive content design.
• Knowledge of HTML, CSS, or AI-assisted content creation tools.

Culture & Benefits

• Hybrid working with workplace adjustments available for colleagues with disabilities.
• Commitment to diversity, equity, inclusion, learning, and development.
• Pension contribution of up to 15%.
• Annual performance-related bonus and share schemes including free shares.
• Thirty days of holiday plus bank holidays, wellbeing initiatives, and parental leave policies.