Customer Engineer

Location: Italy, Liguria region; customer-site service work within the region, including shifts and on-call duty.

Salary: €27,000 gross annual base salary

Company

hirify.global provides digital commerce solutions, SaaS capabilities, and cloud-based platforms for the retail, restaurant, and banking industries.

What you will do

• Repair, maintain, and install equipment across the Liguria region.
• Support workstations, peripherals, printers, front-end POS systems, and self-checkout units.
• Resolve service issues through completion and meet customer satisfaction and SLA requirements.
• Perform hardware maintenance and software-related service tasks.
• Work flexible hours, including nights, weekends, shifts, overtime, and standby duty.

Requirements

• Technical high school diploma or equivalent.
• Category B driving license.
• Knowledge of Windows, Linux, Unix, and Ghost imaging procedures.
• Experience maintaining computer hardware, including desktops, servers, and peripherals.
• Aptitude for working with mechanical and electrical components, plus strong problem-solving skills and the ability to work with minimal supervision.
• Availability for up to 16 on-call periods per year and ability to start immediately or within 30 days.

Culture & Benefits

• Work toward defined objectives, deadlines, and schedules.
• Flexible working arrangements include shifts, weekends, nights, overtime, and standby duty.
• Work in a customer-facing technical service role supporting continuity of digital commerce equipment.