Associate, Cx Campaign Operations - Strategic Bets

Location: San Francisco, CA; New York, NY; Seattle, WA; Chicago, IL; Los Angeles, CA; Tempe, AZ; Denver, CO; Boston, MA; Austin, TX; or Washington D.C., United States

Salary: $71,400–$105,000 USD annually

Company

hirify.global operates a consumer platform connecting audiences with products and experiences through delivery and related services.

What you will do

• Create CRM campaign strategies that grow awareness, customer engagement, and retention for strategic business priorities.
• Develop campaign briefs covering channel mix, messaging, audience targeting, segmentation, and touchpoint frequency.
• Create campaign designs and copy using first-party tools, brand guidelines, and value propositions.
• Build, QA, launch, and optimize campaigns across email, push notifications, SMS, in-app messaging, and other channels.
• Develop scalable workflows and best practices to improve campaign quality and operational efficiency.
• Monitor campaign performance and provide data-driven recommendations for future initiatives.

Requirements

• 1–3 years of experience in retention, email, or lifecycle marketing.
• Knowledge of contact strategies, targeting and segmentation, A/B testing, analytics, and email industry best practices.
• Hands-on experience with CRM technology, ESPs, or marketing automation platforms, plus a basic understanding of HTML.
• Basic knowledge of SQL and data visualization platforms such as Tableau or Periscope.
• Strong communication, presentation, organizational, analytical, and interpersonal skills.
• Ability to manage multiple projects, navigate ambiguity, and take ownership in a fast-paced environment.

Culture & Benefits

• Cross-functional collaboration with Creative Studio, Marketing Technology, Integrated Marketing, Promo Strategy, Product, Data Science, and Strategy & Operations teams.
• Comprehensive benefits for regular employees, including medical, dental, vision, disability, and basic life insurance.
• 401(k) plan with employer matching, paid parental leave, family-forming assistance, wellness benefits, commuter benefits, and mental health support.
• Paid time off, paid sick leave, and 11 paid holidays; salaried roles include flexible vacation time and 80 hours of paid sick time annually.