Workplace Experience Specialist

Location: Sydney, Australia; full-time onsite, Monday to Friday

Company

Airwallex is a global fintech company providing integrated payments, business accounts, spend management, treasury, and embedded finance solutions.

What you will do

• Own the end-to-end workplace experience and daily operations of the Sydney office.
• Coordinate facilities maintenance, safety, cleanliness, office readiness, and workplace improvements with building management, IT, and local colleagues.
• Support office expansions, reconfigurations, fit-outs, and new space requirements with cross-functional stakeholders.
• Plan and deliver social, wellbeing, educational, CSR, and hospitality events for the Sydney team.
• Manage vendors, suppliers, catering, cleaning, building relationships, purchase orders, invoices, and office budgets.
• Support onboarding and occasionally assist other Airwallex offices with workplace projects and employee experience initiatives.

Requirements

• Hands-on experience in workplace experience, office management, facilities, employee engagement, hospitality, or events.
• Experience managing vendors, deadlines, budgets, office supplies, employee events, or space initiatives.
• Strong problem-solving, communication, stakeholder management, organisational, and prioritisation skills.
• Ability to coordinate groups, including senior leaders, and serve as an approachable point of contact for the office.
• Ability to work onsite in Sydney from Monday to Friday.

Nice to have

• Experience supporting workplace expansions, relocations, and space reconfigurations across multiple sites.
• Experience managing landlord, building management, facilities, IT, vendor, and contractor relationships.
• Experience in a high-growth technology, fintech, or startup environment.
• Familiarity with workplace health, safety, and security practices for Australian offices.
• Comfort with Google Workspace, Slack, Zoom, AV setups, and data-informed workplace improvements.

Culture & Benefits

• Work with a global People & Talent team supporting more than 2,300 employees across 27 offices.
• Collaborative, high-ownership environment focused on impact, continuous improvement, and practical problem-solving.
• Opportunity to shape office culture through community, wellbeing, educational, and CSR initiatives.
• Equal opportunity workplace with accommodations available for applicants with disabilities or special needs.