6 дней назад
Sr. Consultant (SaaS)
100 000 - 120 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sr. Consultant (SaaS): Leading customer requirements elicitation, business process modeling, enterprise software configuration, and implementation coordination with an accent on stakeholder alignment, functional requirements, and current-state and future-state process flows. Focus on translating business needs into implementation-ready artifacts, coordinating technical dependencies, and supporting UAT and go-live readiness.
Location: Remote based in the United States
Salary: $100,000–$120,000 annual base salary, plus eligibility for an annual bonus target.
Company
provides cloud-based government software and SaaS solutions that help public agencies improve efficiency, citizen engagement, and community development.
What you will do
- Lead requirements elicitation workshops, interviews, and working sessions with customer stakeholders.
- Facilitate alignment on business goals, pain points, constraints, success criteria, and solution decisions.
- Document functional and non-functional requirements, business rules, assumptions, dependencies, process flows, and user stories.
- Configure enterprise software according to approved requirements and best practices.
- Coordinate technical, data, integration, and project management dependencies, risks, scope, and change control.
- Support UAT planning, defect resolution, configuration validation, and go-live readiness.
Requirements
- 3–5 years of experience in business analysis, requirements elicitation, and stakeholder facilitation on complex implementation projects.
- Experience creating current-state and future-state business process flows to support solution design and stakeholder alignment.
- Hands-on experience configuring enterprise software based on discovery requirements.
- Experience coordinating with cross-functional technical teams and documenting requirements through process models, use cases, or user stories.
- Strong conceptual thinking, problem-solving, written and verbal communication, and attention to detail.
- Experience working within defined project scopes and supporting change control in fast-paced, multi-stakeholder delivery environments.
Nice to have
- Professional services or consulting experience, including Big Five consulting experience.
- Government or public-sector domain expertise.
- Experience mentoring or coaching consultants on facilitation, documentation, and customer engagement.
- Experience documenting cross-functional workflows for technical design and integration planning.
Culture & Benefits
- Commitment to diversity, equity, inclusion, psychological safety, and belonging.
- Flexible time off and comprehensive medical, dental, and vision plans.
- Family planning benefits, 401(k) with company match, HSA contributions, and FSA.
- Life, accident, disability, business travel insurance, employee assistance, and other well-being benefits.
- Annual bonus eligibility based on company and individual goal achievement.
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