Sr. Cloud Operations Engineer

Location: 104 Hill Avenue, Ebrington, Derry, Ireland

Base pay range: £49,000–£63,000 per year

Company

hirify.global provides cloud software solutions and related technology services for customers and partners.

What you will do

• Operate and support the cloud software stack for customer-facing cloud solutions.
• Respond to incidents requiring intervention at platform, process, and application levels.
• Deploy applications and infrastructure for technical teams and customers.
• Monitor system status, performance, capacity, elasticity, and potential incidents.
• Manage cloud compute and storage resources, patches, updates, assets, and licenses.
• Coordinate with vendors, participate in weekly on-call rotation, and support incident and problem management.

Requirements

• At least four years of proven experience with both Microsoft Azure and Amazon Web Services.
• At least five years of experience with Linux and/or Windows Server.
• Experience in a cloud or Software as a Service environment, with SQL Server and other database technologies.
• Comprehensive understanding of networking protocols, technologies, and LAN/VLAN configurations.
• Strong technical, analytical, problem-solving, communication, organizational, and documentation skills.
• Experience acting as a technical subject matter expert, handling escalations, mentoring colleagues, and transferring knowledge.

Nice to have

• Experience using AI-enabled tools such as chatbots, documentation automation, and analytics assistants.
• Skills in prompting AI systems and assessing output quality.

Culture & Benefits

• Weekly on-call rotation supports the incident management process.
• Role includes collaboration with support teams, vendors, customers, partners, and other departments.
• Opportunity to provide guidance and mentorship to less experienced team members.
• Base pay is determined using objective factors including location, skills, qualifications, experience, and education or training.