Director, Field Engineering (CPG & Retail)

Location: United States

Company

Databricks is a Data and AI company providing a unified platform for data, analytics, AI applications, agents, and related enterprise solutions.

What you will do

• Lead first-line Managers and a growing team of technical pre-sales Solutions Architects focused on Retail and CPG customers.
• Build a collaborative, high-performing Field Engineering organization and promote a solution- and value-based approach.
• Develop trusted executive relationships and support complex enterprise sales cycles, strategic transactions, and account expansion.
• Help customers advance Data and AI strategies across customer experience, merchandising, supply chain, demand forecasting, marketing, and operations.
• Partner with Sales, Product, Engineering, Customer Success, Marketing, and executive stakeholders to drive strategy, execution, and customer outcomes.
• Represent Databricks as a thought leader within the Retail, CPG, Data, and AI ecosystem.

Requirements

• At least 3 years of second-line leadership experience managing teams of 30+ individuals and 10+ years of overall leadership experience.
• Proven success leading high-growth enterprise software pre-sales organizations within Retail, CPG, cloud, data, analytics, or AI.
• Experience partnering with Retail and/or CPG customers on large-scale data, analytics, AI, or digital transformation initiatives.
• Experience elevating executive engagement, driving large strategic transactions, and expanding high-growth enterprise accounts.
• Proven ability to influence, develop, and empower teams to achieve ambitious business objectives through collaboration.
• Operational leadership experience managing a high-growth business, establishing operating cadence, and maintaining visibility into customer priorities, escalations, and product feedback.
• Proven track record of delivering transformational customer outcomes and measurable business value.
• Experience building customer relationships and cross-functional partnerships across Sales, Engineering, Product, Marketing, and Customer Success.
• Experience positioning technical solutions in complex enterprise environments and helping customers achieve long-term value and platform adoption with Databricks.
• Experience implementing scalable processes that improve the effectiveness and productivity of technical field organizations.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.

Culture & Benefits

• Collaborative, diverse, inclusive, customer-obsessed, truth-seeking culture with a first-principles mindset.
• Focus on psychological safety and empowering employees to excel.
• Comprehensive benefits and perks, with specific offerings varying by region.