Technical Writer

Location: On-site in Nashville, Tennessee, United States

Salary: $55,000–$65,000 per year

Company

hirify.global delivers mission-focused technology, cybersecurity, and program management solutions for critical federal missions.

What you will do

• Develop and maintain technical documentation, SOPs, process guides, training materials, knowledge articles, and operational procedures.
• Collaborate with program leadership, technical teams, and stakeholders to document workflows, systems, and processes.
• Prepare and edit status reports, performance reports, executive briefings, transition plans, PMO documentation, and contract deliverables.
• Maintain program artifacts, templates, style guides, documentation standards, SharePoint repositories, and document libraries.
• Create user guides, job aids, onboarding materials, and training content to support knowledge transfer.
• Coordinate document reviews, approvals, version control, quality assurance, and deliverable submissions.

Requirements

• U.S. Citizenship or lawful permanent residency is required in accordance with customer requirements.
• Active Public Trust or the ability to obtain and maintain U.S. Government Public Trust is required.
• Bachelor’s degree in English, Technical Writing, Communications, Journalism, Information Technology, or a related field; equivalent experience may substitute.
• At least three years of experience in technical writing, documentation, or communications in an IT services, government contracting, or operational environment.
• Experience producing technical documentation, customer-facing reports, executive briefings, and contract deliverables.
• Strong written and verbal communication, editing, proofreading, quality assurance, organization, and stakeholder collaboration skills, with proficiency in Microsoft Office.

Nice to have

• Active Secret clearance or higher.
• Technical writing certification such as CPTC or membership in STC.
• Experience with SharePoint, Confluence, MadCap Flare, Adobe FrameMaker, Visio, or Adobe products.
• Knowledge of ITIL, Section 508 accessibility, federal documentation standards, Agile methodologies, and PMO practices.
• Experience incorporating metrics, dashboards, process diagrams, and data visualizations into reports and briefings.

Culture & Benefits

• Collaborative, accountable, and innovation-focused environment.
• Work supporting complex, high-security federal missions.
• Compensation considers experience, technical qualifications, certifications, clearance level, and contract requirements.
• AI tools may assist with application review, while final hiring decisions remain human-led.