UM Administration Coordinator (Healthcare)

Location: Louisville, Kentucky, United States; home-office setup with high-speed DSL or cable internet required.

Salary: $40,000–$52,300 per year.

Company

hirify.global is a U.S. healthcare and health insurance company providing insurance and healthcare services to Medicare, Medicaid, military, individual, and community members.

What you will do

• Support utilization management administration and related operational processes.
• Provide non-clinical support for policies and procedures governing appropriate treatment, care, and member services.
• Interpret department policies and methods to complete assignments accurately.
• Perform computations and manage moderately complex administrative and customer support activities.
• Prioritize work and maintain quality standards with minimal direction.

Requirements

• At least 1 year of administrative or technical support experience.
• Excellent verbal and written communication skills.
• Working knowledge of Microsoft Word, Excel, and Outlook in a Windows-based environment.
• Access to a home office with high-speed DSL or cable internet; satellite internet is not permitted.
• Ability to learn new systems quickly and contribute to improving consumer experiences.

Nice to have

• Experience with electronic medical records and documentation systems.
• Knowledge of medical terminology and ICD-10 codes.
• Bachelor's degree in business, finance, or a related field.
• Member service or customer service telephone experience.
• Experience with utilization review or prior authorization, preferably in managed care.

Culture & Benefits

• Full-time schedule of 40 hours per week.
• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off, company and personal holidays, and paid parental and caregiver leave.
• Short- and long-term disability coverage, life insurance, and additional wellness benefits.