Healthcare Scheduling Coordinator (US Healthcare)

Location: Remote (Philippines). Must be flexible to work U.S. business hours.

Salary: PHP 40,000/month + Performance Bonuses

Company

hirify.global is a service provider supporting U.S.-based home care clients with workforce management and coordination.

What you will do

• Coordinate caregiver schedules to ensure continuous patient coverage.
• Monitor attendance, call-offs, and schedule adherence while resolving conflicts.
• Fill open shifts by coordinating replacements and schedule changes.
• Communicate with caregivers, patients, clients, and internal teams for scheduling updates.
• Maintain accurate records and generate staffing and attendance reports.
• Identify and implement opportunities to improve operational efficiency.

Requirements

• 1+ year of experience in Healthcare Scheduling, Patient Coordination, or Workforce Management.
• Experience supporting U.S. Healthcare, Home Care, Staffing, or Healthcare BPO accounts.
• Excellent English communication skills (written and verbal).
• Proficiency in scheduling or workforce management software.
• Must be based in the Philippines.
• Availability to work U.S. business hours.

Nice to have

• Familiarity with WellSky, AxisCare, ClearCare, CareSmartz360, NICE, or Verint.
• Strong Microsoft Excel and reporting skills.
• Direct experience supporting U.S. Home Care agencies.

Culture & Benefits

• Permanent remote work arrangement.
• Competitive salary with performance bonuses.
• Healthcare benefits and 10 days PTO.
• Annual performance appraisal and career growth opportunities.
• Supportive and collaborative remote team environment.