US Healthcare Scheduling Coordinator (Healthcare)

Location: Remote (Philippines); must be available to work U.S. business hours and any day of the week.

Salary: PHP 45,000/month plus performance bonuses.

Company

hirify.global supports growing U.S.-based home care clients through remote healthcare scheduling and workforce coordination services.

What you will do

• Coordinate caregiver schedules to maintain continuous patient coverage.
• Monitor attendance, call-offs, schedule adherence, and scheduling conflicts.
• Fill open shifts by coordinating caregiver replacements and schedule changes.
• Communicate scheduling updates with caregivers, patients, clients, and internal teams.
• Maintain scheduling records and generate scheduling, staffing, and attendance reports.
• Track scheduling issues, support workforce management, and identify operational efficiency improvements.

Requirements

• At least 1 year of experience in healthcare scheduling, home care scheduling, patient coordination, workforce management, dispatching, staffing coordination, or a similar role.
• Experience supporting U.S. healthcare, home care, staffing, healthcare BPO, or medical accounts.
• Excellent written and verbal English communication skills.
• Strong organizational, multitasking, and problem-solving skills.
• Experience using scheduling or workforce management software.
• Ability to work independently in a remote environment.
• Availability to work any day of the week and flexibility to work U.S. business hours based on operational needs.
• Access to a laptop or PC with an Intel i5 processor or equivalent and at least 8GB RAM, a stable 100 Mbps internet connection, and secondary internet, device, and power backups.

Nice to have

• Experience supporting U.S. home care agencies.
• Familiarity with WellSky, AxisCare, ClearCare, CareSmartz360, NICE, Verint, or similar scheduling platforms.
• Strong Microsoft Excel and reporting skills.

Culture & Benefits

• Permanent remote work.
• 10 days of paid time off.
• Healthcare benefits and annual performance appraisal.
• Career growth opportunities.
• Supportive and collaborative remote team working with established U.S.-based home care clients.

Hiring process

• Applicants are encouraged to secure an NBI Clearance early to avoid delays during client matching.