Desktop Support Technician (Temp Position)

Location: Houston, Texas, USA; onsite role. The position may require split shifts covering 7:00 AM–7:00 PM and on-call work.

Salary: $25.00–$32.00 per hour. Temporary position lasting 3–4 months.

Company

hirify.global provides enterprise technology and business services supported by an internal technical support organization.

What you will do

• Build, prepare, install, configure, and maintain desktops, laptops, peripherals, and software.
• Provide general helpdesk and onsite desktop support to employees.
• Troubleshoot network, software, printing, telephony, and endpoint issues.
• Create operating system images, deploy systems with Sysprep, and install patches and updates.
• Support Active Directory, Exchange accounts, permissions, mobile devices, antivirus, and drive encryption.
• Document work in the ticketing system, manage IT inventory, and initiate equipment purchases.

Requirements

• 3–4 years of experience in a similar desktop or helpdesk support role in a medium to large organization.
• Experience supporting Windows 10 or newer desktop and laptop systems; Windows 11 exposure is beneficial.
• Knowledge of Microsoft 365, Microsoft Office, Active Directory, file permissions, Exchange, and enterprise endpoint security.
• Experience with operating system imaging, software installation, patching, MDM, and iPhone setup.
• Ability to troubleshoot basic network, software, and printing issues, prioritize workload, and provide excellent customer service.
• Ability to work onsite in Houston, lift and carry up to 50 pounds, work split shifts, and participate in on-call coverage.

Nice to have

• A+ certification, another technical certification, or an Information Technology degree.
• Experience with Windows 11, MS Access, MS Visio, MS Project, VOIP, softphones, network cable patching, and enterprise antivirus or encryption products.

Culture & Benefits

• Work within an Enterprise Technical Support group serving company employees.
• Independence in daily decision-making and workload prioritization.
• Temporary assignment for 3–4 months with coverage across extended Desktop Services hours.