Revenue Operations Manager (SaaS)

Location: On-site in Hong Kong

Company

hirify.global is a fintech company developing payment solutions for brick-and-mortar businesses across multiple regions.

What you will do

• Optimize end-to-end revenue processes from lead management through deal execution.
• Identify bottlenecks and implement improvements to increase sales productivity.
• Support territory allocation, quota tracking, pipeline management, and revenue forecasting.
• Maintain dashboards and reporting frameworks for GTM performance, conversion rates, and pipeline health.
• Maintain data integrity across revenue systems and integrate platforms to automate workflows.
• Train GTM users and provide troubleshooting support for revenue technology.

Requirements

• At least 3 years of hands-on experience in Sales Operations, Revenue Operations, or Business Operations within a SaaS company.
• Strong practical experience with HubSpot, Intercom, or comparable CRM and communication platforms.
• Understanding of SaaS metrics including ARR, NRR, CAC, LTV, and conversion rates.
• Advanced Excel and Google Sheets skills for data analysis and reporting.
• Excellent written and verbal English communication skills.
• University degree or equivalent practical experience, with strong problem-solving skills and attention to detail.

Nice to have

• Experience with BI tools such as Tableau or Power BI.

Culture & Benefits

• Medical and dental health insurance.
• Work from a new office in Admiralty.
• Career growth opportunities in leadership and strategy.
• Collaborative and inclusive work environment.
• Competitive performance bonus.