Senior UX Designer (Healthcare)

TL;DR

Senior UX Designer (Healthcare): Designing accessible, empathetic digital experiences for patients, healthcare providers, and caregivers across healthcare marketing websites and interactive products with an accent on research, information architecture, prototyping, and regulated content structures. Focus on solving complex health-journey challenges, integrating WCAG-compliant interaction patterns, navigating medical and regulatory review, and using AI tools to improve the design workflow.

Location: Remote within the United States; the role is based in New York, NY and supports the US Marketing – Technology department.

Company

hirify.global brings together advisory, medical, and marketing expertise to create healthcare experiences that help patients receive equitable support and care.

What you will do

• Own end-to-end UX delivery, from research and information architecture through wireframes, prototypes, specifications, handoff, and design QA.
• Design user flows, journey maps, responsive interactions, and accessible experiences for patients, healthcare providers, and caregivers.
• Plan and conduct user research and usability testing, synthesize findings, and use analytics to validate design decisions.
• Build and maintain reusable components and patterns for UX design systems.
• Collaborate with strategy, creative, copy, account, development, medical, and regulatory teams to turn complex requirements into intuitive solutions.
• Present design concepts, facilitate workshops, support regulated review workflows, and integrate AI tools into research, ideation, prototyping, and documentation.

Requirements

• 8+ years of UX or product design experience, including leading projects through the full lifecycle.
• Portfolio demonstrating research, information architecture, wireframes, prototypes, and shipped responsive web or interactive experiences.
• Proficiency in Figma, including prototyping and component or design-system workflows.
• Deep knowledge of WCAG 2.1/2.2 AA, inclusive design, interaction design, and visual design fundamentals.
• Experience planning, conducting, and synthesizing user research and usability testing, plus using UX or product analytics tools such as GA4 or Hotjar.
• Strong communication and presentation skills, including presenting and defending design decisions to clients.

Nice to have

• Experience in life sciences, pharmaceuticals, or medical communications.
• Familiarity with MLR/PRB review processes, fair balance, ISI placement, and referencing requirements.
• Experience designing HCP- and patient-facing digital experiences.
• Experience contributing to or maintaining a design system.

Culture & Benefits

• Permanent, full-time employment with a remote work arrangement.
• Work on digital healthcare experiences with direct impact on patients, healthcare providers, and caregivers.
• Cross-disciplinary collaboration across advisory, medical, marketing, creative, strategy, and development functions.