Treasury Client Services Professional II (Corporate Card)

TL;DR

Treasury Client Services Professional II (Corporate Card) (Treasury Management): Providing advanced operational and client support for corporate card programs with an accent on service resolution, Spend Control administration, and client relationship management. Focus on troubleshooting complex card-service issues, coordinating with sales and relationship teams, and delivering timely solutions across banking systems.

Location: Houston, Albuquerque, Dallas, Fort Worth, Kansas City, Oklahoma City, Phoenix, or Tulsa, United States.

Company

hirify.global is a financially strong banking group providing treasury, commercial banking, securities, and private wealth services.

What you will do

• Provide direct support for all service aspects of corporate card programs.
• Assist clients and program administrators with card usage, Spend Control, new-user setup, and fleet card support.
• Respond to inquiries and provide issue-status updates on the same business day.
• Proactively communicate system changes, enhancements, outages, regulatory updates, and other client-impacting information.
• Collaborate with Corporate Card Sales, Account Managers, Relationship Managers, and Treasury Management Officers.

Requirements

• Bachelor’s degree and 3–4 years of experience in bank operations or customer service, or 7–8 years of equivalent experience.
• Excellent interpersonal, verbal, and written communication skills.
• Strong knowledge of banking operations, treasury management products, product delivery systems, and online computer systems.
• Strong customer service and issue-management skills, including the ability to handle multiple requests professionally.
• Good PC and software application skills, including Microsoft Office, Excel, and Word.
• Ability to learn and work with new software applications with limited prior exposure.

Culture & Benefits

• Collaborative culture centered on integrity, innovation, and sharing perspectives.
• Training and development programs supporting long-term employee careers.
• Opportunity to contribute to the success of the bank and its customers.
• Equal employment opportunities for qualified applicants and employees.