Senior Programmatic Manager, Customer Success (Adtech)

Location: Onsite at Leicester Square, London, United Kingdom

Company

hirify.global is a media and entertainment company operating Outdoor and Audio advertising platforms.

What you will do

• Own the commercial strategy for an agency portfolio, driving programmatic revenue, account growth, pipeline development, forecasting, and annual planning.
• Build strategic relationships with senior agency and trading desk stakeholders and represent DAX across planning and programmatic teams.
• Lead DAX education, positioning, presentations, events, and thought leadership activities.
• Oversee end-to-end campaign activation, including PMP setup and performance management.
• Collaborate with Product, Operations, Technology, and Sales to improve delivery and evolve the programmatic proposition.
• Coach and develop a Programmatic Manager while providing market feedback to internal teams.

Requirements

• Deep knowledge of the programmatic supply chain and hands-on DSP or SSP experience.
• Ability to balance revenue growth with operational excellence, using data to identify opportunities and solve problems.
• Excellent presentation, communication, interpersonal, and stakeholder-influencing skills.
• Strong collaboration and leadership skills, including the ability to motivate others and address complex challenges.
• Experience coaching and developing talent and fostering an inclusive team environment.

Nice to have

• Knowledge of digital out-of-home and/or audio advertising.

Culture & Benefits

• Inclusive workplace focused on diversity and belonging.
• Reasonable adjustments are available throughout the recruitment process and workplace.
• Cross-functional collaboration across Sales, Product, Operations, and Technology.
• Opportunities to shape new products, processes, and commercial opportunities in programmatic Audio and Outdoor.

Hiring process

• Applications are accepted until 21 August 2026.
• Reasonable recruitment adjustments can be requested when needed.