Account Manager, Commerce

TL;DR

Account Manager, Commerce (Commerce Marketing): Advising clients on commerce media, content, and conversion rate optimization with an accent on e-commerce strategy, campaign optimization, and retail media. Focus on managing complex commerce campaigns, improving reporting and performance across media platforms, and leading cross-functional client growth initiatives.

Location: London, United Kingdom; hybrid work with teams in the office around four days a week.

Company

hirify.global is WPP’s AI-driven media operating unit, combining media, data, technology, and partnerships to deliver personalized marketing at scale.

What you will do

• Advise clients on maximizing commerce marketing effectiveness across media, content, and conversion rate optimization.
• Set up, manage, optimize, and report on commerce campaigns across media-owner and technology-vendor platforms.
• Apply e-commerce and digital marketing strategy to retail and commerce clients.
• Work within assigned accounts and collaborate with the wider Commerce Practice across the agency.
• Lead projects, challenge existing ways of working, and develop improvements aligned with agency processes and vision.
• Inspire and support direct reports and peers while driving client and business growth.

Requirements

• Established senior experience in a Commerce environment, with specialist knowledge of retail and commerce media.
• In-depth understanding of commerce campaign setup, management, optimization, and reporting.
• Strong knowledge of e-commerce and digital marketing strategy and execution.
• Proven project management, leadership, and people management experience.
• Proactive, inquisitive approach with the ability to challenge inherited processes and develop practical improvements.
• Ability to work in a hybrid setup in London, with office attendance around four days per week.

Culture & Benefits

• Access to global hirify.global and WPP networks for learning, collaboration, and career development.
• Employee resource groups and regular in-office events focused on team achievements, thought leadership, and celebrations.
• Medical, vision, dental, and group retirement plans.
• Significant paid time off, partner discounts, and employee mental health awareness days.
• Culture centered on creativity, collaboration, trust, inclusion, and professional growth.