Client Operations Coordinator

TL;DR

Client Operations Coordinator (Social Content Operations): Coordinating high-volume social-content approvals, campaign timelines, stakeholder actions, assets, episode deliveries, and access workflows with an accent on operational visibility, accuracy, and dependable follow-through. Focus on managing complex dependencies, documenting decisions, surfacing risks early, and keeping client and agency work moving across multiple teams.

Location: Fully remote from anywhere in Canada, with consistent working hours aligned to Pacific Time, approximately 9:00am–5:30pm PT, Monday to Friday.

Salary: Up to CAD 65,000 per year on a full-time, permanent employment contract.

Company

hirify.global is an international remote-first company delivering social content, products, and operational services for established entertainment and media clients.

What you will do

• Coordinate social-content approvals, feedback, revisions, deadlines, and final sign-off across internal and client stakeholders.
• Prepare recurring meetings, document decisions and actions, and ensure follow-ups are completed.
• Project-manage smaller social campaigns, maintaining timelines, owners, dependencies, approvals, assets, and risks.
• Organise client files, episode deliveries, social-account access, permissions, trackers, calendars, and documentation.
• Chase inputs, surface risks, escalate blockers, and maintain visibility across multiple workstreams.
• Keep processes, templates, contacts, and handover information current and repeatable.

Requirements

• Experience in client operations, social-content workflows, project delivery, account teams, or another fast-moving, multi-stakeholder environment.
• Strong organisation across multiple workstreams, deadlines, approval paths, versions, and dependencies.
• Clear written communication and the ability to turn ambiguous requests or scattered feedback into concise actions, owners, and decisions.
• Experience preparing meetings, producing recaps, and following actions through to completion.
• Experience coordinating high-volume approvals involving senior stakeholders, legal review, or multiple revision rounds.
• Practical experience with Box, Monday.com, Airtable, spreadsheets, or comparable file- and project-management systems, plus careful use of AI-assisted tools and confidential information.

Nice to have

• Experience supporting major US television or entertainment clients.
• Experience improving operational workflows, templates, and systems in a growing organisation.

Culture & Benefits

• Remote-first work with a dedicated role embedded across hirify.global and client stakeholders.
• 33 days of paid leave and benefits.
• High-end computer and modern collaboration, project-management, file-management, social-platform, password-management, and AI-enabled tools.
• Encouragement to improve workflows through practical ideas, quick problem-solving, and strong follow-through.
• Clear escalation routes and close collaboration with account management, strategy, production, and client teams.

Hiring process

• Online video interview with short recorded answers to role-relevant questions.
• First interview with account-management leadership or recruitment, followed by a practical exercise involving a prioritised action plan and client update.
• Second interview and exercise review with a senior leader.