Compliance Manager (Customer Due Diligence)

TL;DR

Compliance Manager (Customer Due Diligence) (AML/CDD/KYC): Leading high-risk customer onboarding and managing CDD operations across corporate customers, individuals, and card programs with an accent on case quality, regulatory judgment, and operational governance. Focus on reviewing complex cases, developing onboarding controls, managing due diligence tooling, and collaborating with Product on responsible compliance feature rollouts.

Location: Singapore; onsite

Company

hirify.global operates in regulated financial services, with a focus on digital assets, stablecoins, and cross-border payments.

What you will do

• Lead the CDD Analyst team, including workload distribution, coaching, and professional development.
• Review high-risk onboarding cases for corporate customers, individuals, and card programs before escalation to the Head of Compliance.
• Prepare case packs for the Due Diligence Committee and present case details alongside the Head of Compliance.
• Author and maintain the onboarding playbook for Onboarding and Account Operations.
• Oversee periodic reviews, ongoing monitoring, and the division of responsibilities between Compliance and Operations.
• Manage due diligence tooling, name-screening configurations, vendor governance, and cross-functional process improvement projects.

Requirements

• 5–8 years of AML, CDD, or KYC experience in banking, payments, FinTech, or another regulated financial services environment.
• At least 1–2 years of direct team management or leadership experience.
• Strong judgment in ambiguous cases and the ability to balance regulatory intent with business realities.
• Exceptional written communication skills for preparing detailed case packs suitable for committee and regulatory review.
• Bachelor’s degree or equivalent professional experience, plus active CAMS or equivalent certification.
• Experience with card-issuing or card-program due diligence.

Nice to have

• Experience with digital assets or stablecoins.
• Exposure to cross-border payments.

Culture & Benefits

• Cross-functional collaboration with Compliance, Operations, Product, and the Due Diligence Committee.
• Ownership of compliance processes, policies, tooling, and system capabilities.
• Opportunity to improve due diligence operations within a regulated digital asset and payments environment.