Senior Analyst, External RFI Transaction Monitoring (Fintech)

Location: Kuala Lumpur, Malaysia

Company

Airwallex is a global payments and financial platform providing business accounts, payments, spend management, treasury, and embedded finance across more than 130 countries and 50 currencies.

What you will do

• Own the external RFI mailbox and workflow for correspondent banks, partner banks, and law enforcement agencies.
• Review cross-border wires, virtual account flows, payment journeys, counterparties, and customer KYC profiles.
• Interpret SWIFT messages and coordinate responses with FCC, transaction monitoring, KYC, banking, legal, sanctions, and regional operations teams.
• Handle legally grounded law enforcement enquiries and escalate sensitive matters to FIU, Legal, or the MLRO.
• Prepare clear, concise, audit-ready responses and case files documenting evidence, rationale, decisions, and approvals.
• Improve RFI processes through playbooks, templates, training materials, dashboards, and control enhancements.

Requirements

• 3+ years of relevant experience in financial crime operations, AML, sanctions, or investigations within a bank, payments institution, or fintech.
• Direct experience with correspondent banking RFIs and law enforcement enquiries.
• Strong understanding of cross-border payments, correspondent banking, payment networks, international wires, and e-wallet or virtual account flows.
• Knowledge of AML, CFT, sanctions concepts, and cross-border payment typologies.
• Ability to manage high case volumes and strict SLAs while maintaining accurate, audit-ready records.
• Excellent written and verbal English communication skills are required. Mandarin proficiency is strongly preferred.

Nice to have

• CAMS, CFCS, ICA Advanced AML, or an equivalent professional certification.

Culture & Benefits

• Work in a global fintech with more than 2,300 employees across 27 offices.
• Collaborate with international banking, compliance, legal, and operations stakeholders.
• Take ownership of high-visibility financial crime and payment-risk problems.
• Operate in a fast-moving environment focused on impact, rigorous decision-making, and continuous learning.