Senior Analyst, External RFI Transaction Monitoring (Fintech)

TL;DR

Senior Analyst, External RFI Transaction Monitoring (Fintech): Managing external RFI workflows from correspondent banks and law enforcement agencies with an accent on cross-border transaction reviews and regulatory compliance. Focus on ensuring timely, high-quality responses to complex financial crime inquiries while maintaining strict SLA discipline and audit-ready documentation.

Location: Singapore, Kuala Lumpur

Company

Airwallex is a global payments and financial platform providing integrated solutions for businesses to manage accounts, payments, and treasury at a global scale.

What you will do

• Manage the external RFI mailbox and workflow for correspondent banks and law enforcement agencies.
• Perform targeted cross-border transaction and account reviews to assess financial crime risk.
• Draft clear, concise, and audit-ready written responses to external inquiries.
• Partner with internal teams including FIU, TM, KYC, and Legal to align on complex case positions.
• Ensure all inquiries are triaged, tracked, and closed within agreed SLAs.
• Contribute to process improvements, including updating playbooks and training materials.

Requirements

• 3+ years of experience in financial crime operations, AML, or sanctions investigations.
• Direct experience with correspondent banking RFIs and law enforcement inquiries.
• Strong understanding of cross-border payment flows, SWIFT messages, and virtual account structures.
• Proven ability to manage high case volumes while maintaining strict quality and SLA standards.
• Excellent verbal and written communication skills in English.
• Mandarin proficiency is strongly preferred.

Nice to have

• Professional certifications such as CAMS, CFCS, or ICA Advanced AML.

Culture & Benefits

• Opportunity to work in a high-growth, global fintech environment.
• Exposure to complex, high-visibility financial crime challenges.
• Collaborative team culture focused on innovation and impact.
• Access to professional growth and accelerated learning opportunities.