Client Engagement Manager (Life Sciences)

Location: Yardley, Pennsylvania, USA; office-based role with up to 20% travel. The position is eligible for hire in select U.S. locations.

Salary: USD 86,520–100,000 per year

Company

hirify.global provides commercialization services and solutions for pharmaceutical, biotechnology, medical device, and broader life sciences organizations.

What you will do

• Assess business opportunities, identify organizational barriers, and engage the appropriate subject-matter experts.
• Partner with Business Development to capture requirements, scope, success metrics, and operational service details.
• Document post-win opportunities in Salesforce and coordinate project strategy, schedules, budgets, costs, and resource plans.
• Build and manage cross-functional teams covering CRM, incentive compensation, data, reporting, and related operations.
• Track project progress, risks, issues, dependencies, and customer requirements through execution.
• Lead status meetings and project reviews while escalating risks and mitigation recommendations to management.

Requirements

• BA/BS degree or at least 5 years of equivalent relevant experience.
• At least 3 years of experience in client services, operational management, or account management.
• Understanding of life sciences commercial operations, including field sales, medical affairs, market access, clinical educators, or engagement center programs.
• Knowledge of Salesforce or similar CRM, reporting and analytics, targeting and alignments, incentive compensation, and data management.
• Strong project management, analytical, organizational, multitasking, customer service, and account management skills.
• Proficiency with Microsoft Office applications, including SharePoint, Excel, PowerPoint, and Word.

Nice to have

• At least 3 years of experience in life sciences field sales administration or operations.
• Experience translating customer needs into technical requirements.

Culture & Benefits

• Full-time employment with competitive salary and benefits.
• Culture focused on patient impact, client experience, accountability, inclusion, collaboration, innovation, and professional development.
• Work involves frequent sitting, standing, walking, talking, and hearing, with occasional lifting of up to 25 pounds.
• Reasonable accommodations are available during the hiring process for qualified candidates with disabilities.