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Sales Consultant (SaaS)

Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Sales Consultant (SaaS): Converting inbound contacts, qualified web leads, and referrals into tailored domain, hosting, WordPress, security, design, and marketing solutions with an accent on consultative discovery, technical problem-solving, and customer value. Focus on conducting account reviews, identifying upsell and cross-sell opportunities, coordinating post-sale fulfillment, and meeting conversion and availability targets.

Location: United States - Remote

Company

hirify.global operates Bluehost, an all-in-one platform helping small businesses grow online through hosting, domains, WordPress, security, design, marketing services, and customer support.

What you will do

  • Conduct discovery conversations with existing customers and qualified inbound leads to understand business goals, pain points, and technical constraints.
  • Recommend domain, hosting, WordPress, security, design, and marketing solutions aligned with customer needs.
  • Convert inbound contacts, web forms, and referrals into sales through consultative selling and proactive follow-up.
  • Resolve immediate technical and product questions while identifying upsell, cross-sell, and retention opportunities through account reviews.
  • Coordinate post-sale handoffs for Professional Services, including design and marketing, and collaborate with support, product, and operations teams.
  • Meet or exceed sales, conversion, customer satisfaction, retention, and availability targets while maintaining current product and industry expertise.

Requirements

  • At least 3 years of experience in inbound or inside sales, preferably in SaaS, hosting, digital services, or technical support-to-sales roles.
  • Demonstrated success converting warm leads, web forms, or referrals into revenue.
  • Experience conducting account reviews and identifying upsell and cross-sell opportunities.
  • Strong verbal and written communication skills, including the ability to explain technical concepts in plain language.
  • Consultative closing, problem-solving, persistence, customer focus, and the ability to work effectively in a fast-paced, metrics-driven environment.

Nice to have

  • Familiarity with WordPress, domains, hosting, or digital marketing.

Culture & Benefits

  • Work-life balance and a diversity and inclusion-focused workplace.
  • Learning, development, mentoring, and career growth opportunities.
  • Health insurance, HSA, medical, dental, and vision coverage.
  • Matching 401(k), life and disability insurance, tuition reimbursement, and pet insurance.
  • Generous vacation policy and employee affinity groups.

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