обновлено 3 дня назад
Sales Consultant (SaaS)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sales Consultant (SaaS): Converting inbound contacts, qualified web leads, and referrals into tailored domain, hosting, WordPress, security, design, and marketing solutions with an accent on consultative discovery, technical problem-solving, and customer value. Focus on conducting account reviews, identifying upsell and cross-sell opportunities, coordinating post-sale fulfillment, and meeting conversion and availability targets.
Location: United States - Remote
Company
operates Bluehost, an all-in-one platform helping small businesses grow online through hosting, domains, WordPress, security, design, marketing services, and customer support.
What you will do
- Conduct discovery conversations with existing customers and qualified inbound leads to understand business goals, pain points, and technical constraints.
- Recommend domain, hosting, WordPress, security, design, and marketing solutions aligned with customer needs.
- Convert inbound contacts, web forms, and referrals into sales through consultative selling and proactive follow-up.
- Resolve immediate technical and product questions while identifying upsell, cross-sell, and retention opportunities through account reviews.
- Coordinate post-sale handoffs for Professional Services, including design and marketing, and collaborate with support, product, and operations teams.
- Meet or exceed sales, conversion, customer satisfaction, retention, and availability targets while maintaining current product and industry expertise.
Requirements
- At least 3 years of experience in inbound or inside sales, preferably in SaaS, hosting, digital services, or technical support-to-sales roles.
- Demonstrated success converting warm leads, web forms, or referrals into revenue.
- Experience conducting account reviews and identifying upsell and cross-sell opportunities.
- Strong verbal and written communication skills, including the ability to explain technical concepts in plain language.
- Consultative closing, problem-solving, persistence, customer focus, and the ability to work effectively in a fast-paced, metrics-driven environment.
Nice to have
- Familiarity with WordPress, domains, hosting, or digital marketing.
Culture & Benefits
- Work-life balance and a diversity and inclusion-focused workplace.
- Learning, development, mentoring, and career growth opportunities.
- Health insurance, HSA, medical, dental, and vision coverage.
- Matching 401(k), life and disability insurance, tuition reimbursement, and pet insurance.
- Generous vacation policy and employee affinity groups.
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