Associate Account Manager (Ecommerce)

TL;DR

Associate Account Manager (Ecommerce): Managing Level 3 supplier accounts and consignment inventory for a global marketplace specializing in sneakers, streetwear, and collectibles, with an accent on personalized client service, supply growth, and inventory planning. Focus on building supplier relationships, resolving account issues, tracking supply KPIs, and identifying new business opportunities across cross-functional teams.

Location: Hybrid role based in New York, United States

Salary: $60,000–$67,000 per year, plus potential bonuses, restricted stock units, discretionary awards, and benefits.

Company

hirify.global operates Stadium Goods, a global marketplace for authentic sneakers, streetwear, and collectibles across digital commerce channels.

What you will do

• Manage relationships with Pro Seller Level 3 suppliers and ensure delivery of account benefits and personalized service.
• Achieve supply targets and track relevant KPIs.
• Create tailored supplier communications about product insights, promotions, accepted brands, and marketplace updates.
• Support inventory management and oversee the end-to-end consignment experience.
• Plan monthly, quarterly, and annual inventory activity with Partner Success Management, tracking results and identifying growth opportunities.
• Collaborate with Account Management, Marketing, Commercial, Customer Support, Catalog, and other cross-functional teams; attend business development events when required.

Requirements

• Professional experience in account management, customer success, relationship management, or a similar client-facing role.
• Understanding of the streetwear and sneaker market, including current and emerging trends.
• Strong relationship-building, active listening, stakeholder influence, and communication skills.
• Hands-on problem-solving ability and experience translating complex business needs into actionable plans.
• Ability to collaborate with local, remote, and global cross-functional teams.
• Growth mindset with the ability to expand supplier relationships, increase supply, and drive long-term business growth.

Culture & Benefits

• Fast-paced, data-driven environment focused on innovation and operational excellence.
• Exposure to the Shopify ecosystem and connected commerce channels including Tapcart, TikTok, and Walmart.
• Medical, financial, and other benefits, including 401(k) eligibility.
• Paid vacation, sick time, and parental leave.
• At-will employment with additional potential compensation elements depending on the offer.