Enterprise Account Manager (Fintech)

Enterprise Account Manager

Company

Fideum

Conditions

6 days agoLead United States Full Time Sales Jobs by Fideum

Fideum Fideum helps institutions manage digital assets through secure banking, custody, trading, staking, and remittance services built on regulatory-compliant infrastructure. Naugarduko 68B, J. Savickio g. 4-7, Vilnius, 01108, Lithuania Projects F Fideum Wallet Wallet F Fideum Institutional Platform Financial Services Platform About Fideum Fideum provides regulatory-compliant infrastructure for financial institutions, banks, and SMEs to integrate digital asset services. With banking and custody capabilities, OTC trading, staking rewards, and cross-border remittance solutions, the platform enables businesses to transition into the digital asset era. Fideum operates with comprehensive insurance coverage and maintains full regulatory compliance across multiple jurisdictions. View jobs by Fideum

Skills

Account Management Api B2b Communication Compliance Custody Customer Success Digital Asset Financial Infrastructure Fintech Infrastructure-As-A-Service Investment Banking Management Consulting Presentation Project Management Treasury

About the Role

You will own post-sale relationships for a portfolio of enterprise clients. You will develop account plans, drive platform adoption and satisfaction, identify upsell and cross-sell opportunities, coordinate onboarding with implementation and support, share customer insights with product and engineering, and proactively manage retention risks.

Requirements

• Have 5+ years of account management or customer success experience in enterprise B2B
• Manage complex, multi-stakeholder client relationships
• Meet or exceed revenue expansion targets
• Understand digital assets, fintech, or financial infrastructure
• Demonstrate communication, presentation, and project management skills
• Translate technical capabilities into business value for clients

Responsibilities

• Own post-sale relationships for a portfolio of enterprise accounts
• Develop and execute account plans that drive adoption, satisfaction, and growth
• Identify and close upsell and cross-sell opportunities within existing accounts
• Partner with implementation and support teams to ensure seamless client onboarding
• Represent customer insights to product and engineering
• Monitor account health and proactively address retention risks

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