Deal Desk Analyst (SaaS)

TL;DR

Deal Desk Analyst (SaaS): Supporting complex SaaS transactions by structuring deals, preparing quotes and Order Forms, managing contract redlines, and maintaining accurate Salesforce opportunities with an accent on commercial operations, pricing, and cross-functional execution. Focus on designing scalable deal processes, identifying revenue and policy impacts, and building automation, playbooks, dashboards, and reporting for Deal Desk operations.

Location: Remote within the Eastern or Central Time Zone in the United States.

Salary: $80,000–$100,000 per year, plus bonus eligibility.

Company

hirify.global provides a digital analytics platform that helps organizations monitor, diagnose, and optimize customer digital journeys.

What you will do

• Provide pricing, quoting, and deal-structuring support for Sales and Customer Success.
• Draft, review, and manage standard and complex Order Forms throughout the deal cycle.
• Review customer contract redlines and coordinate responses with Legal, Finance, Sales, and Customer Success.
• Maintain accurate and timely opportunity data and close processes in Salesforce.
• Identify process improvements that simplify, standardize, and scale commercial operations.
• Support automation initiatives, playbooks, dashboards, sales analytics, and performance reporting.

Requirements

• Must be located in the Eastern or Central Time Zone.
• At least 2 years of experience in Deal Desk or a similar commercial operations role, including complex SaaS transactions.
• Experience with Salesforce and a CPQ platform; DealHub experience is preferred.
• Familiarity with MSAs, Order Forms, and customer contract redlines.
• Strong analytical, problem-solving, organizational, communication, and collaboration skills.
• Ability to manage multiple priorities independently and own transactions from quote through execution.

Nice to have

• Experience with DealHub CPQ.
• Experience developing playbooks, dashboards, sales analytics, or automation for non-standard deal structures.

Culture & Benefits

• Remote-first and flexible work environment with company-wide events, local outings, and Employee Resource Groups.
• Medical, dental, and vision insurance, with 99% of the medical base plan paid by the company.
• 401(k) with employer match, equity or options, FSA/HSA accounts, and employee assistance programs.
• Unlimited paid time off, sick leave, parental and adoption leave, and 13 company holidays.
• Professional development, onboarding and training programs, promotional opportunities, and recognition programs.
• Home-office and monthly business expense stipends, company-provided MacBook, and a three-week Recharge Program after three years.

Hiring process

• Recruiter screen and hiring manager interview.
• Peer interview and two team panel interviews.
• Final COO, SVP of Legal, and CEO interview panel.